Engage with customers
across messaging channels
Scale communication across channels
and delight your customers at every touchpoint.
Leverage the power of collaboration with Freshworks and Slack Learn more
Increase your agent productivity and improve your customer experience with
contextual conversations across popular messaging applications.
Respond to story replies & mentions, reply to direct messages & comments, and deploy bots to support your customers in real-time with the Freshchat - Instagram integration.
Engage with your customers on the most popular messaging channel - SMS, straight from within the Freshworks interface.
The Freshchat - Google’s Business Messages integration* will help your customers and prospects get in touch with you directly from Google Search or Google Maps. Engage with your end-users seamlessly on this popular messaging channel now.
*Available in beta
The Freshchat, Freshdesk Omnichannel, and
Freshsales Suite - WhatsApp integration powered by the Freshworks Neo platform helps you automate replies and enable self-service for your customers.
FRESHDESK OMNICHANNEL - WHATSAPP
The Apple Messages for Business integration with Freshchat and Freshsales Suite is as easy as it can be. Set up your Business Chat in 5 days and support your customers on the channel they prefer.
Provide instant, contextual, and personalized responses to your customers on LINE with the Freshchat - LINE integration.
FRESHCHAT - LINE
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