Experience Enterprise-grade IT Management

Elevate ITSM with a user-friendly, fast time-to-value, and AI-powered solution

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Trusted by over 68,000+ customers

Embrace the future of IT service management

Improve agent productivityEmpower employeesLeverage the Freshworks platformEnsure service continuity

Improve agent productivity

Triage incoming tickets and provide ML-powered suggestions and responses so they can focus on more strategic IT initiatives.

Digitally transform your business with Freshservice

Intelligent automations

Automate repetitive tasks with powerful workflow automations and improve support with virtual agents & AI-powered chatbots.

Easy deployment at scale

Rapidly develop enterprise-grade customizations with Freshservice’s no-code platform. Get expert onboarding,  migration services and  24x7 support.

Improve service delivery

Integrate service management  on a single platform to bridge silos, improve time to  resolution, reduce costs and improve visibility.
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Get your hands on an award-winning software

A Unified Service Management Solution

Deliver delight, increase efficiency, and realize greater ROI with Freshservice

Robust Automations

Eliminate repetitive tasks and manual processes, and drive service efficiency using no-code workflows and powerful automations

Integrated Platform

Integrate service management on a single platform to bridge silos, improve time to resolution, reduce costs, and improve visibility

Rapid Deployment

Customize rapidly with Freshservice's no-code platform. Get expert onboarding, migration services, and 24x7 support

The right-sized, intelligent service management solution for the modern enterprise

Products

Freshservice

    Starter

    For getting started

    $19

    /agent/month, billed annually

    Try it Free

    • Workspaces

    • Incident Management

    • Knowledge Base

    • Self Service Portal

    • SLA Management

    • Workflow Automator

    • Orchestration

    • ServiceBot on Microsoft Teams and Slack

    • Access Controls

    • Analytics Starter

    • Multiple Portal Languages

    • Custom SSL

    • Marketplace Apps

    • Mobile Apps

    • 1000 Orchestration transactions/mo/account

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    Growth

    For growing businesses across their LOBs

    $49

    /agent/month, billed annually

    Try it Free

    Everything in Starter and...

    • Service Catalog

    • Asset Management - Includes 100 managed assets

    • Purchase Order Management

    • Employee Onboarding

    • On-call Management

    • Portal Customization

    • MSP Mode

    • Multiple SLAs

    • Business Rules

    • Approval Workflows

    • Business Hours

    • Cloud Management

    • 2000 Orchestration transactions/mo/account

    Show more features

    Pro

    ITSM + ITOM + Project Management for large organizations

    $95

    /agent/month, billed annually

    Try it Free

    Everything in Growth and...

    • Problem Management

    • Change Management

    • Release Management

    • Project Management

    • Software License Management

    • Contract Management

    • Major Incident Management

    • Status Page

    • Alert Management

    • Service Health Monitoring

    • Analytics Pro

    • Team Dashboards

    • IP Range Restrictions

    • 5000 Orchestration transactions/mo/account

    • Workload Management

    • Custom Objects

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    Enterprise

    Service management solution for enterprises

    $119

    /agent/month, billed annually

    Try it Free

    Everything in Pro and...

    • Sandbox

    • Audit Logs

    • 20,000 Orchestration transactions/mo/account

    BETA

    • ServiceBot With Virtual Agent on Microsoft Teams and Slack

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    You're in safe hands

    We’ll let our customers speak for us

    “If another organization is frustrated with their current ITSM tool and wants a breath of fresh air, Freshservice is there"

    Adam Le FeuvreProject Manager

    "Freshservice helps us drive intelligent decisions by letting us track data."

    Tom Peach-GeraghtyHead of IT Ops

    “I was surprised at the speed of implementation, Freshservice was available the next day and ready to use in under a week."

    Craig BellIT Service Director

    Sign up for Freshservice today

    Start your 14-day free trial. No credit card is required. No strings attached.

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